Precision Ordinate Privacy and Security Policies
Real Privacy and Security
Date Updated: 06/29/2024
Precision Ordinate is committed to your privacy and to the security of your personal information. We spend significant time and resources securing your personal information. Our checkout process is SSL encrypted and feeds directly into a secure payment gateway, and our website is PCI-DSS compliant.
We understand that you may nevertheless be curious about how we collect, store, and use your personal information. This privacy policy is designed to explain our privacy and security practices. If you have any questions regarding this privacy policy, please send an email to customercare@precisionordinate.com. You will receive a prompt reply from a member of our U.S.-based team.
Please revisit this page from time to time to check for any updates to our privacy policy.
Information We Collect
We collect information when you visit our website, and when you contact us by phone, chat, fax, email, or text message. We may also collect information about you from third parties. This information may include:
-
Call recordings and chat transcripts when you communicate with our customer care team.
-
Payment information, such as credit and debit card details, when you complete checkout.
-
Personally identifying information, such as your name, billing and shipping addresses, occupation, email address, photo identification, telephone number, date of birth, and other details when you create an account, make a purchase, or contact our customer care team.
-
Internet and network activity, such as domain and IP addresses, usage details, browser type, operating system, device information, and data collected through cookies and tracking technologies.
Use of Your Information
We may use your information to:
-
Present our website and its contents in the best way possible.
-
Develop and improve our products, services, and communication methods.
-
Provide you with requested information or services.
-
Fulfill our obligations to you as a customer.
-
Provide you with account-related notifications.
-
Improve customer service and for internal training purposes.
-
Fulfill legal obligations or perform our contract with you.
-
Notify you about changes to our website, services, or products.
-
Allow you to participate in interactive features and personalize your experience.
-
Authenticate your identity when contacting us.
-
Communicate with you via email, text, or phone.
-
Work with marketing partners to provide offers or similar products.
-
Detect fraud, loss prevention, and ensure public safety.
-
Manage everyday business needs.
Disclosure of Your Information
We may disclose your information to:
-
Contractors, service providers, and third parties supporting our business.
-
Entities necessary to process transactions or services you request.
-
Protect the rights, property, or safety of Precision Ordinate, our customers, or others (including credit risk reduction and fraud prevention).
-
Comply with legal obligations, court orders, or law enforcement requests.
-
Enforce our Terms of Use or billing/collection obligations.
-
Our parents, subsidiaries, and affiliates.
We may also use and disclose aggregated, non-identifying information.
Cookies and Other Tracking Technologies
Precision Ordinate uses first-party and third-party cookies and tracking technologies for functionality, analytics, and record-keeping. Cookies may collect anonymous data regarding how visitors use the site.
We use Google Analytics and Advertising Features to improve our website and services. You may opt out through Google Ad Preferences or install the opt-out browser add-on here.
Site Not Intended for Persons Under 21
Our website is not intended for individuals under 21 years old. No one under 21 may provide information to or on our website.
Your Consumer Rights
Residents of certain U.S. states may have rights regarding personal data, including:
-
The right to know and access personal information we process.
-
The right to delete personal information in our possession.
-
The right to correct inaccuracies in personal information.
-
The right to appeal our denial of a consumer request.
Precision Ordinate does not sell personal information or use it for targeted advertising.
How to Exercise Your Rights
You may exercise your rights by submitting a written request in one of two ways:
-
Complete the form at https://precisionordinate.com/consumer-data-request
-
Email us at privacy@precisionordinate.com
Requests will be verified according to applicable laws.
Using an Agent
You may authorize an agent to submit a request on your behalf. We may require proof of power of attorney or signed authorization, and you may need to verify your identity directly.
Appeals
If we deny your request, you have 90 days to appeal by emailing privacy@precisionordinate.com. We will notify you in writing of the outcome.